Privacy Policy
1. Scope
This Policy explains what LawSignal collects when you use the LawSignal apps and services, why we collect it, who we share it with, and the choices you have. It covers information we handle as a platform. It does not cover how an individual lawyer handles information once you engage them. That lawyer is a separate controller of your matter information and is bound by their own professional obligations.
2. Information you give us
Account and profile: name, phone number, email, password, and photo. For lawyers: bar number, jurisdiction, practice areas, and rates.
Matter information: the case details, descriptions, documents, and files you choose to submit or attach.
Communications: messages you send through the app, and support requests.
Payment information: handled by our payment processor. We receive confirmation, amounts, and limited card metadata such as brand and last four digits. We do not store full card numbers.
3. Information we collect automatically
Device and app data (device model, OS version, app version, language, crash and diagnostic logs), usage data (screens viewed, searches, features used), and approximate network-derived location.
Precise location is collected only when you use a feature that needs it, such as sharing your location with an emergency contact or with a lawyer during an emergency, and only with your device permission. You can withdraw that permission at any time in your device settings.
4. Sensitive information
Legal matters are sensitive by nature and may reveal information about health, finances, immigration status, or criminal matters. We collect this only where you choose to provide it, use it only to operate the service you asked for, restrict internal access to staff who need it, and do not use it for advertising or profiling.
5. How we use information
To create and secure your account; to match you with lawyers and show relevant results; to schedule, run, and record the fact of consultations; to process payments and platform fees; to deliver messages, calls, and notifications; to operate emergency and location-sharing features you trigger; to provide support; to detect fraud, abuse, and security incidents; to meet legal obligations; and to fix and improve the product.
We do not use your matter information to train third-party advertising or generative-AI models.
6. When we share information
With lawyers you contact or engage. The profile and case information you choose to send them.
With service providers who operate the Platform for us (hosting, payments, messaging, calling, e-signature, notifications, error monitoring), under contracts limiting them to our instructions.
With emergency contacts or responders you designate, when you trigger an emergency feature.
For legal reasons: to comply with law or valid legal process, to enforce our terms, or to protect the rights and safety of users, lawyers, or the public.
In a corporate transaction: if the business is acquired or merged, subject to this Policy.
WE DO NOT SELL YOUR PERSONAL INFORMATION, and we do not share it for cross-context behavioural advertising.
7. Retention
We keep information for as long as your account is active, and afterwards only as long as needed for the purpose it was collected. Typically to meet legal, tax, accounting, and dispute obligations, or to preserve records of executed agreements. Emergency-event records and transaction records are kept longer than browsing data. When information is no longer needed we delete it or irreversibly anonymize it.
8. Security
We use encryption in transit, encryption at rest for stored files, access controls, and audit logging, and we store credentials and session tokens in your device's secure storage. No system is perfectly secure; if a breach affects your information we will notify you as required by law.
9. Your choices and rights
In the app you can review and edit your profile, clear your recent searches and recently-viewed lawyers, manage notification and permission settings, and delete your account.
Depending on where you live, you may also have the right to access, correct, delete, or receive a copy of your personal information, to limit the use of sensitive information, and to appeal a decision about a request. To exercise these rights, contact support@modernizedmobile.com. We will not discriminate against you for exercising them.
Some information cannot be deleted on request where we must keep it, for example records of a signed engagement or a completed payment.
10. Children
The Platform is not directed to children under 18 and we do not knowingly collect their information. If you believe a child has provided information, contact support@modernizedmobile.com and we will delete it.
11. Where information is processed
We operate in the United States, and information may be processed by our service providers in other countries. Where required, we use appropriate safeguards for those transfers.
12. Changes to this Policy
We may update this Policy. If a change is material we will give notice in the app or by email before it takes effect. The version and effective date at the top of this page identify the Policy that applies to you.
13. SMS / text messages
LawSignal sends text messages (SMS) only in these cases:
- Sign-in codes: a one-time code sent to the mobile number on your account when you sign in.
- Emergency alerts: when you trigger an emergency alert in the app, a text to the emergency contacts you saved. Your contacts receive a text only when you trigger an alert.
- Bail-assistance invitations: when an attorney names a family contact on a bail-assistance request, one invitation text to that contact.
Message frequency: texts are sent only when one of the actions above happens, so how many you receive depends on those actions. Message and data rates may apply.
Reply STOP to any message to opt out of further texts to that number. Reply HELP for help, or contact support@modernizedmobile.com.
We do not sell or share mobile numbers or SMS opt-in data with third parties or affiliates for marketing or promotional purposes.
14. Contact
For privacy questions, or to access, correct, delete, or obtain a copy of your personal information, contact support@modernizedmobile.com. Tell us which right you are exercising so we can verify your identity and respond within the time the law allows. If you are unhappy with our response you may ask us to review it again, and you may complain to your local data-protection or consumer-protection authority.