Terms of Service
1. Agreement to these Terms
These Terms of Service ("Terms") form a binding agreement between you and LawSignal ("LawSignal", "we", "us"). By creating an account, or by using the LawSignal apps or services (the "Platform"), you accept these Terms. If you do not accept them, do not use the Platform.
You must be at least 18 years old and able to enter into a binding contract to use the Platform. If you use the Platform on behalf of an organization, you confirm you are authorized to bind that organization.
2. What LawSignal is, and is not
LawSignal is a technology platform that helps people find, contact, schedule, and pay independent lawyers. LawSignal is NOT a law firm, is NOT a lawyer referral service in any jurisdiction where that term is regulated unless separately registered there, and does NOT provide legal advice, legal opinions, or legal representation.
Nothing on the Platform, including matching results, rankings, case-summary tools, or any automated or AI-generated content, is legal advice, and none of it substitutes for advice from a licensed lawyer about your specific situation.
3. No attorney-client relationship with LawSignal
Any attorney-client relationship is formed solely between you and the lawyer you engage, on the terms of the engagement agreement you sign with that lawyer. No attorney-client relationship is formed with LawSignal by using the Platform, by submitting case details, by messaging a lawyer, or by browsing lawyer profiles.
Information you submit to the Platform before you engage a lawyer may not be privileged. Do not send information you need to keep confidential until you have engaged a lawyer.
4. Lawyers on the Platform
Lawyers using the Platform are independent professionals. They are not employees, partners, or agents of LawSignal, and LawSignal does not supervise, direct, or control their legal work.
We take reasonable steps to check that a lawyer has provided bar credentials before their profile is marked verified. Verification is an administrative check of the information a lawyer supplies. It is not an endorsement, a guarantee of competence or of good standing, and it is not a substitute for your own diligence. Confirm any lawyer's standing with the relevant state bar before engaging them.
5. Your account
You are responsible for the accuracy of your account information, for keeping your credentials secure, and for all activity under your account. Tell us promptly at support@modernizedmobile.com if you believe your account has been accessed without your permission.
You may close your account at any time from Settings. Closing an account does not end obligations already incurred, including fees owed to a lawyer for work performed.
6. Consultations, engagements, and fees
Lawyers set their own rates, including any consultation fee. Rates, scope, and payment terms for legal work are agreed between you and the lawyer in the engagement you sign. Those terms govern that work.
LawSignal may charge a separate platform fee for booking and processing, disclosed to you before you pay. The platform fee is for use of the Platform and is not a legal fee, not a share of a legal fee, and not a payment for a referral.
Where funds are held pending completion of work, they are held and released as described at checkout and in the engagement. Refunds of legal fees are a matter between you and the lawyer under your engagement; platform fees are refundable only as described at checkout or as required by law.
7. Subscriptions, tokens, and in-app purchases
Some features are sold as subscriptions or as tokens. Subscriptions purchased through the App Store or Google Play renew automatically until cancelled, and are billed by, cancelled through, and refunded under the rules of that store. Manage or cancel a subscription in your store account settings; deleting the app does not cancel a subscription.
Tokens are a limited, non-transferable, revocable licence to access certain features. They have no cash value, are not a stored-value or payment instrument, cannot be exchanged for money, and are not redeemable except within the Platform. Prices are shown before purchase and may change prospectively.
8. Electronic signatures and records
The Platform supports signing engagement letters and other documents electronically. By signing electronically you consent to do business electronically and agree that your electronic signature has the same legal effect as a handwritten one under the U.S. E-SIGN Act and applicable state UETA law.
You may withdraw consent to electronic records at any time by contacting support@modernizedmobile.com, and you may request a paper copy of any document you signed. You are responsible for keeping a copy of documents you sign; executed documents and their signing certificates remain available in the app.
9. Emergency features are not emergency services
The Platform includes emergency and location-sharing features. THEY ARE NOT AN EMERGENCY SERVICE AND ARE NOT A SUBSTITUTE FOR CALLING 911 OR YOUR LOCAL EMERGENCY NUMBER.
These features depend on your device, its battery and permissions, network coverage, and third-party services, any of which can fail or be delayed. Never rely on them where life, health, or safety is at risk. In an emergency, call 911 first.
10. Calls, messages, and recording
The Platform carries voice and video calls and messages between you and lawyers. Do not record a call or conversation unless every participant has consented and the recording is lawful where each participant is located. Several states require all-party consent.
We process communications as needed to operate the Platform, as described in the Privacy Policy. Message and call metadata may be retained for billing, safety, and dispute purposes.
11. Acceptable use
Do not: use the Platform for anything unlawful; impersonate anyone or misrepresent your credentials or bar status; harass, threaten, or defraud another user; post false, misleading, or paid-for reviews; scrape, resell, or systematically extract Platform data; interfere with or probe the security of the Platform; or use the Platform to circumvent fees agreed with a lawyer or with us.
We may suspend or remove any account that breaches these Terms or that we reasonably believe presents a risk to users, to lawyers, or to the Platform.
12. Reviews and content you submit
You keep ownership of the content you submit. You grant LawSignal a non-exclusive, worldwide, royalty-free licence to host, store, reproduce, and display that content solely to operate and improve the Platform.
Reviews must reflect a genuine experience. We may remove content that is unlawful, fraudulent, or that breaches these Terms. Do not include privileged or confidential case details in a public review.
13. Third-party services
The Platform depends on third parties for payments, messaging, calling, e-signature, mapping, and notifications. Their services are governed by their own terms, and their availability is outside our control. Payment card details are handled by our payment processor; we do not store full card numbers.
14. Disclaimers
THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, TO THE FULLEST EXTENT PERMITTED BY LAW.
We do not warrant that the Platform will be uninterrupted or error-free, that any lawyer will accept your matter, or that any legal matter will reach any particular outcome. We are not responsible for the acts, omissions, advice, or work product of any lawyer.
15. Limitation of liability
TO THE FULLEST EXTENT PERMITTED BY LAW, LAWSIGNAL WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST DATA, OR LOSS OF GOODWILL, ARISING FROM OR RELATED TO YOUR USE OF THE PLATFORM.
OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE PLATFORM IN ANY TWELVE-MONTH PERIOD WILL NOT EXCEED THE GREATER OF (A) THE PLATFORM FEES YOU PAID US IN THAT PERIOD OR (B) ONE HUNDRED U.S. DOLLARS. Some jurisdictions do not allow these limits, in which case they apply only to the extent permitted.
16. Indemnification
You agree to indemnify and hold LawSignal harmless from claims, losses, and reasonable legal costs arising from your use of the Platform, your content, or your breach of these Terms. except to the extent caused by our own wrongdoing.
17. Dispute resolution
We would rather fix a problem than fight about it: contact support@modernizedmobile.com first and we will try to resolve it informally.
If we cannot, disputes will be resolved as set out in this section, which will specify whether disputes proceed in court or in arbitration, the seat and rules, and any waiver of class proceedings, together with your right to opt out. Nothing here prevents either party from bringing an individual claim in small-claims court, or from seeking injunctive relief to protect intellectual property.
18. Changes, termination, and governing law
We may update these Terms. If a change is material we will give notice in the app or by email before it takes effect, and continued use after that date means you accept the updated Terms. The version and effective date shown at the top of this page always identify the terms that apply to you.
We may suspend or end your access if you breach these Terms or if we stop offering the Platform. Sections that by their nature survive termination. Fees owed, disclaimers, liability limits, indemnity, and dispute resolution. Continue to apply.
19. Text messages (SMS)
LawSignal sends text messages only for sign-in codes to the account holder, emergency alerts to the contacts a user saved (only when that user triggers an alert), and one invitation to a family contact an attorney names on a bail-assistance request. Messages are sent only on those actions. Message and data rates may apply.
Reply STOP to opt out or HELP for help, or contact support@modernizedmobile.com. We do not sell or share mobile numbers or SMS opt-in data with third parties or affiliates for marketing or promotional purposes. Our Privacy Policy describes how we handle mobile numbers.
20. Contact
Questions about these Terms: support@modernizedmobile.com.
For help with your account or a booking, use Support in the app.